Guest Intelligence

Guest intelligence unites stay history, preferences, and spend across rooms, dining, and experiences into a single profile. Zaplar recognizes returning guests and VIPs the moment they book, so your team can turn data into personal experiences.

FEATURE 01

One profile for every guest

Stay history, preferences, and total spend across rooms, dining, and experiences live in one unified guest record.

FEATURE 02

Personal suggestions

The system automatically suggests personal actions for each guest based on their profile, preferences, and previous asks.

FEATURE 03

Travel information

Travel patterns and context lets Zaplar provide suggestions for the guest upon arrival based on their journey.

BY THE NUMBERS

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One profile

Unified guest profile

All revenue

Rooms, dining, experiences

Instant

VIP recognition

Personal

Service from real data

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